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Email Marketing & CRM

Omnisend

Email and SMS built around an online store's own events.

Visit Omnisend

Omnisend wires email, SMS and push into the store's own events, so a cart, a product view or a first order can start a sequence without extra plumbing. Its pricing is shaped for store owners, and teams that want a general-purpose CRM or deep B2B automation will find it narrower.

Pricing: Free tier for a limited contact and send volume; paid plans scale with contacts and sends

Confirm the current price on Omnisend's own pricing page ↗

Where it is strong

  • Store events trigger automations without custom code
  • Email and SMS sit in the same automation builder
  • Prebuilt e-commerce flows shorten setup
  • Free tier is enough to test the channel

What it gives up

  • Narrower than a general CRM once you sell outside a store
  • Contact and send limits decide the tier
  • Reporting is marketing-focused rather than analytical

Notable features

  • Email campaigns
  • SMS marketing
  • E-commerce automations
  • Segmentation

What Omnisend replaces

Head-to-head comparisons

Other email marketing & crm tools we track

Frequently asked questions about Omnisend

Answers are drawn from the notes on this page. Where a figure is involved we link to the vendor's own page rather than restate a number we cannot keep current.

What is Omnisend used for?

Email and SMS built around an online store's own events. Omnisend wires email, SMS and push into the store's own events, so a cart, a product view or a first order can start a sequence without extra plumbing.

How much does Omnisend cost?

Our entry describes Omnisend's pricing like this: Free tier for a limited contact and send volume; paid plans scale with contacts and sends. Prices and plan limits change, so confirm the current figure on the Omnisend pricing page.

Does Omnisend have a free plan?

Yes — our entry records a free option: Free tier for a limited contact and send volume; paid plans scale with contacts and sends. Free allowances change, so check the current limits on the Omnisend pricing page.

What is Omnisend good at?

Our notes list these strengths: Store events trigger automations without custom code; Email and SMS sit in the same automation builder; Prebuilt e-commerce flows shorten setup.

What are the trade-offs with Omnisend?

Our notes list these trade-offs: Narrower than a general CRM once you sell outside a store; Contact and send limits decide the tier; Reporting is marketing-focused rather than analytical.

What does Omnisend replace?

We list Omnisend as an alternative to Klaviyo, Mailchimp and Brevo. Browse Klaviyo alternatives, Mailchimp alternatives and Brevo alternatives to see what else we track for each.

Last reviewed 2026-10-14. Spot something wrong? Email info@promotcha.app.