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Reviewed 2026-10-14

Omnisend vs Brevo

Both bill on how much you send rather than how many contacts you store, but one is shaped for a store.

Our take

Omnisend

Omnisend wins for a store, because its automations are built on cart, order and product events. Brevo wins for a sender that also wants SMS, WhatsApp and transactional email in one place. The overlap is large enough that the trigger behind your messages is the deciding factor.

Side by side

Rows marked in colour show which option we think is ahead on that point.

Feature comparison between Omnisend and Brevo
CriteriaOmnisendBrevo
Trigger sourceStore and shopper eventsContact behaviour and transactions
ChannelsEmail, SMS and pushEmail, SMS, WhatsApp and chat
Transactional emailAvailable, not the centre of the productA core part of the platform
CRMNot includedLightweight CRM included
Free tier shapeA contact and send allowanceA daily send allowance

Sources

These are the vendor pages we used when writing this comparison. Prices and plan limits change; confirm them before you commit.

Frequently asked questions

Answers restate what this comparison records and link to the vendor pages it cites.

What is the difference between Omnisend and Brevo?

Both bill on how much you send rather than how many contacts you store, but one is shaped for a store.

How do Omnisend and Brevo compare on price?

Both are tiered, so the figure depends on your own volume. Our entries describe Omnisend as: Free tier for a limited contact and send volume; paid plans scale with contacts and sends. And Brevo as: Free plan available; paid plans scale with sends. Compare the Omnisend pricing page and the Brevo pricing page before you commit.

Which should I choose, Omnisend or Brevo?

Omnisend wins for a store, because its automations are built on cart, order and product events. Brevo wins for a sender that also wants SMS, WhatsApp and transactional email in one place. The overlap is large enough that the trigger behind your messages is the deciding factor.

Where did the figures in this comparison come from?

This comparison is based on the vendor pages we read: Omnisend pricing and Brevo pricing. Prices and plan limits change, so check them before you commit.

How do Omnisend and Brevo compare on "Trigger source"?

Omnisend: Store and shopper events. Brevo: Contact behaviour and transactions.

How do Omnisend and Brevo compare on "Channels"?

Omnisend: Email, SMS and push. Brevo: Email, SMS, WhatsApp and chat.