Customer Support
Crisp
Chat, helpdesk and a chatbot in one subscription.
Crisp combines website chat, a shared inbox and a chatbot, with a free tier that covers a single operator. It is a smaller product than the enterprise support suites, and the reporting and administration depth reflect that.
Pricing: Free tier for a single operator; paid plans are priced per workspace and scale with seats and features
Confirm the current price on Crisp's own pricing page ↗Where it is strong
- Chat, inbox and chatbot share one subscription
- Free tier covers a single operator
- Mobile apps for answering away from a desk
- Chatbot scenarios can be built without code
What it gives up
- Reporting is lighter than the enterprise suites
- The free tier is limited to one operator
- Some channels and integrations sit on higher plans
Notable features
- Website chat
- Shared inbox
- Chatbot
- Mobile apps
What Crisp replaces
Other customer support tools we track
Frequently asked questions about Crisp
Answers are drawn from the notes on this page. Where a figure is involved we link to the vendor's own page rather than restate a number we cannot keep current.
What is Crisp used for?
Chat, helpdesk and a chatbot in one subscription. Crisp combines website chat, a shared inbox and a chatbot, with a free tier that covers a single operator.
How much does Crisp cost?
Our entry describes Crisp's pricing like this: Free tier for a single operator; paid plans are priced per workspace and scale with seats and features. Prices and plan limits change, so confirm the current figure on the Crisp pricing page.
Does Crisp have a free plan?
Yes — our entry records a free option: Free tier for a single operator; paid plans are priced per workspace and scale with seats and features. Free allowances change, so check the current limits on the Crisp pricing page.
What is Crisp good at?
Our notes list these strengths: Chat, inbox and chatbot share one subscription; Free tier covers a single operator; Mobile apps for answering away from a desk.
What are the trade-offs with Crisp?
Our notes list these trade-offs: Reporting is lighter than the enterprise suites; The free tier is limited to one operator; Some channels and integrations sit on higher plans.
What does Crisp replace?
We list Crisp as an alternative to Intercom and Zendesk. Browse Intercom alternatives and Zendesk alternatives to see what else we track for each.
Last reviewed 2026-10-14. Spot something wrong? Email info@promotcha.app.